Customer Service Jobs

Workforce Management – Senior Capacity Planner

Job DescriptionPosition Summary:Responsible for performing analysis of historical business data, including past call and transactional volume, projected business trends and events, and other possible drivers of workforce volume to determine future workload trends and plan staffing levels as appropriate for internal and external contact centers.  In this role, the Sr. Planning Analyst will partner with […]

Salon Manager-Shiloh Crossing – Store 691

Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommendations. Primary contact for all salon […]

Group Manager

The Group Manager is responsible for the Sales Experience of a group of departments within a Neiman Marcus Store, facilitating partnerships across functions, driving team towards goals and leveraging team skills to build a customer driven sales experience, all while being a steward of Neiman Marcus. Job Description – Champions NMG culture and values, and […]

Luxury Retail Group Manager, Sales Experience

Summary Statement: The Group Manager is responsible for the Sales Experience of a group of departments within a Neiman Marcus store, facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. Responsibilities & Qualifications Responsibilities & Duties Business Ownership […]

Salon Manager-Westwood Plaza – Store 1342

Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommendations. Primary contact for all salon […]

Salon Manager-Triangle Center – Store 759

Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommendations. Primary contact for all salon […]

Salon Manager-First and Main Town Center – Store 779

Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommendations. Primary contact for all salon […]

Retail Sales Manager

Summary The Sales Operations Sales Support Manager role focuses on store scheduling, best practices, and expense management to effectively and efficiently support sales and maximize profitability. They contribute to the enhancement of the customer experience to improve sales performance and bottom-line profitability. Responsibilities & Duties Leads execution of store Retail Performance and Store Operations strategy […]

Salon Manager-The Promenade at Castle Rock – Store 1146

Responsible for meeting or exceeding salon service and pro-hair sales budget through staff recruiting and productivity development; salon service promotions; and salon service demonstrations. Responsible for creating an environment that maintains and exceeds standards of excellence in Guest Service, client retention skills, staff technical proficiency, and professional hair care recommendations. Primary contact for all salon […]

Luxury Retail Group Sales Manager

The Group Manager is responsible for the Sales Experience of a group of departments within a Neiman Marcus store, facilitating partnerships across functions, driving the team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. Drives towards the achievement of maximum sales and growth […]

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